Privacy policy

Privacy Policy

Last updated: 25 May 2026

Leonis Maretti, operated by PVL Media BV, manages this website — www.leonismaretti.com — and all related services, tools, and products (the "Services"). This Privacy Policy explains how we collect, use, and disclose personal information when you visit our website, make a purchase, or otherwise communicate with us.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

For the purposes of applicable data-protection laws, PVL Media BV is the data controller of your personal information.

01 — Personal Information We Collect

We collect information that identifies you or can reasonably be linked to you. Depending on how you interact with the Services and where you live, this may include:

Identity & contact data: name, email address, phone number, shipping and billing address
Order data: items purchased, transaction history, payment confirmation, returns and refunds
Account data: account preferences, saved addresses, marketing preferences
Communications: messages exchanged with our customer service team
Device & usage data: IP address, browser type, device identifiers, pages visited, browsing behavior, collected through cookies and similar technologies

We do not collect or store full payment card details — payments are processed directly by our payment provider (see Section 04).

02 — How We Collect Information

Directly from you — when you create an account, place an order, subscribe to communications, or contact us.
Automatically — through your device when using the Services, via cookies and analytics tools.
From service providers — payment, shipping, analytics, and marketing partners listed in Section 04 may share information with us as needed to deliver the Services.

03 — How We Use Information & Legal Bases

Under the EU General Data Protection Regulation (GDPR), we process your personal information on the following legal bases:

Contract performance — to process and deliver your orders, manage payments and returns, and provide customer support.

Legitimate interest — to detect and prevent fraud, ensure the security of our Services, conduct basic analytics to improve the website, and personalize product recommendations.

Consent — to send marketing communications (email newsletters, promotional updates) and to place non-essential cookies on your device. You may withdraw consent at any time.

Legal obligation — to retain transactional and accounting records as required by Belgian and EU law, and to respond to lawful requests from public authorities.

04 — Sharing of Information

We share personal information only as necessary to provide our Services. Our named processors are:

Shopify Inc. (Canada / Ireland) — e-commerce platform, hosting, order management
Shopify Payments / Stripe — payment processing
Klaviyo (United States) — email marketing and customer communications
Triple Whale — analytics and performance measurement
Logistics and shipping partners — order fulfillment and delivery (DHL, DPD, FedEx, local postal carriers)
Cookie consent provider — managing your cookie preferences
Legal and governmental authorities — when required by law

International data transfers

Some of our processors are located outside the European Economic Area. When personal data is transferred outside the EEA, we rely on recognized safeguards, including the European Commission's Standard Contractual Clauses (SCCs)or applicable adequacy decisions, to ensure your data receives an equivalent level of protection.

05 — Marketing & Preferences

You will only receive marketing communications by email if you have explicitly opted in. You can unsubscribe at any time using the link at the bottom of every marketing email or by contacting us directly.

Opting out of marketing does not affect essential transactional emails relating to your orders, returns, or account.

06 — Cookies & Analytics

We use cookies and similar technologies to operate the website, analyze performance, and deliver relevant content. Cookies fall into three categories:

Essential cookies — required for the website to function (checkout, cart, security). These cannot be disabled.
Analytics cookies — used to understand how visitors interact with the site, via tools such as Triple Whale. Set only with your consent.
Marketing cookies — used to deliver personalized advertising and measure campaign performance. Set only with your consent.

You can manage your cookie preferences at any time through our cookie banner or your browser settings.

07 — Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law:

Order and transaction data: retained for 7 years, in accordance with Belgian accounting and tax law.
Account data: retained until you request account deletion or after 3 years of account inactivity.
Marketing data: retained until you unsubscribe or request deletion.
Cookie data: retained according to the lifespan of each cookie, as detailed in our cookie banner.
Customer service communications: retained for up to 3 years after the last interaction.

08 — Security

PVL Media BV implements appropriate technical and organizational measures to protect your data, including encryption in transit (HTTPS/TLS), restricted access controls, and secure hosting via Shopify's PCI-DSS compliant infrastructure.

However, no online system is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.

09 — Your Rights

If you reside in the European Economic Area or the United Kingdom, you have the right to:

Access the personal data we hold about you
Correct inaccurate or incomplete data
Delete your personal data (right to be forgotten)
Restrict or object to specific processing activities
Portability — receive your data in a structured, machine-readable format
Withdraw consent at any time for marketing or non-essential processing

To exercise any of these rights, contact us at contact@leonismaretti.com. We may request verification of your identity before processing your request and will respond within 30 days.

Supervisory authorities

If you believe your rights have been infringed, you may file a complaint with a data protection authority:

Belgian customers — Gegevensbeschermingsautoriteit / Autorité de protection des données (gegevensbeschermingsautoriteit.be)
Other EU/EEA customers — your national data protection authority

10 — Children's Data

Our Services are not directed at children under the age of 16. We do not knowingly collect personal information from anyone under 16.

If you believe a child has provided us with personal information, please contact us at contact@leonismaretti.com and we will delete it promptly.

11 — Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised "Last updated" date. Material changes will be communicated where required by law.

12 — Contact & Company Information

PVL Media BV

Enterprise number: 1035875767

VAT: BE1035875767

Pastorijweg 10

8560 Wevelgem

Belgium

Email: contact@leonismaretti.com

Phone: +1 831-471-5099

We respond to every email within 24 hours.