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Payment Policy

Payment Policy

(Last updated: 18/09/2025)

At Leonis Maretti, we want to make your shopping experience safe, transparent, and convenient. Please read our Payment Policy carefully to understand the available options when purchasing through our website www.leonismaretti.com.

1. Accepted Payment Methods

We accept the following secure payment methods:

  • Credit & Debit Cards: Visa, Mastercard, American Express (AMEX), Maestro
  • Digital Wallets: Apple Pay, Google Pay, Shop Pay

2. Currency

  • All transactions are processed in the currency displayed at checkout, based on your region.
  • If you are shopping from another country, your bank or payment provider may apply additional currency conversion fees.

3. Payment Security

  • All payments are processed through secure, encrypted gateways (SSL encryption) to protect your financial details.
  • We never store your complete credit or debit card information on our servers.
  • Fraud prevention and verification checks may be carried out before an order is confirmed to ensure the safety of both our customers and our business.

4. Order Confirmation

  • Once your payment has been successfully processed, you will receive an order confirmation email containing your order number, purchased items, billing details, and delivery information.
  • If payment cannot be processed, the order will not be confirmed until a valid payment is completed.

5. Payment Timing

  • Your chosen payment method will be charged immediately at checkout.

6. Refunds & Cancellations

  • Refunds are always returned to the original payment method used during checkout.
  • Processing time for refunds varies depending on your bank or payment provider (typically 3–10 business days).
  • Please refer to our Returns & Refund Policy for full details.
  • Cancellations of payed orders are NOT possible, you can always apply for a Return & Refund once the order is delivered.

7. In Case of Payment Issues

  • If you experience problems with your payment, please contact us immediately at contact@leonismaretti.com or call +32 494 46 68 35 during customer service hours.
  • We will never ask for sensitive payment details (such as your full card number or PIN) by email, SMS, or phone.
  • Always ensure you are on our official website before entering payment information.

8. Company Information

Company name: PVL Media
Company registration number: 1011857676
VAT number: BE1011857676
Address: Pastorijweg 10, 8560 Wevelgem, Belgium

Contact details:

Customer Service Opening Hours (CET):

  • Monday to Friday: 8:00 AM – 4:00 PM
  • Saturday & Sunday: 9:00 AM – 3:00 PM